Menu
×

Call us: +30. 699 88 80 900

Car rental terms and conditions

With this agreement, the bussiness under the name click and go, hereinafter referred to as the “Lessor”, agrees to lease the undersigned Lessee the vehicle indicated in this agreement, including any other vehicle leased in replacement of the aforementioned vehicle, in accordance with the following terms and condition of this agreement, the ones mentioned in reference to this agreement, as well as those appearing on its front page, which the Lessee fully accepts:

  1. The Lessee states that he has taken delivery of the agreed upon vehicle, which he has examined and has found it to be of his liking, in excellent condition, fully appropriate for the use and purpose for which he leases it. The Lessee is obliged to return to the Lessor the aforementioned vehicle, as well as all documents, tools and accessories (i.e. spare tire, jack, tools, safety kit, fire extinguisher, warning triangle, antenna as well as added-on devices, such as navigation devices, child seats, etc.) which accompany the vehicle, with the same level of fuel as it had upon receipt, at the time and place indicated in this Agreement. Otherwise, after the expiry of the agreed time limit for the return of the vehicle, the Lessee shall be obliged to pay the Lessor the standard charge rate, as compensation for the vehicle’s use beyond the agreed lease time period, as well as compensation for any damages or profit loss incurred to the Lessor. Upon the lapse of thirty minutes after the indicated return time, the Lessee shall be charged the rate for an extra day of lease, unless the Lessor has been notified thereof and has agreed on a thirty-minute extension. The Lessor retains the right to recover possession and use of the leased vehicle at any moment, without any prior notice and without the Lessee’s consent, at the latter’s expenses, from any place the vehicle happens to be found, by any means necessary, in case the Lessor deems that the vehicle is subject to danger of damage or loss, or there exists a risk of non-recovery of any compensation due for the vehicle’s use, or of any other contested claim for compensation. Furthermore, the Lessor retains the right to regain possession and use of the leased vehicle, when the latter is being or has been used in breach of the terms and conditions of this agreement, or beyond the indicated lease time period.
  2. Throughout the duration of the lease agreement, the Lessee, as well as any third party signing the lease agreement, undertakes to treat the vehicle appropriately and with due care, to check the vehicle’s mechanical condition, to check the engine oil level and the cooling system’s water lever are sufficient, to check the engine’s temperature, the condition of the vehicle’s tires, to properly lock and secure the vehicle, by use of its security systems, as well as take any necessary measures, so as to prevent its theft or any depreciation of its value, in general. The Lessee is accountable for returning the vehicle in a proper condition that shall not necessitate the vehicle’s cleaning. In case that the interior cabin of the returned vehicle is found in a deteriorated, unrestorable state that necessitates the vehicle’s professional cleaning (as a result, i.e., of food stains, liquids, other type of stains and marks, animal hair, mud, soil, residues from salt water or damage caused by tobacco products) the Lessee shall be charged a cleaning fee intended for the vehicle’s aforementioned cleaning.
  1. The Lessee is forbidden to act as follows: use the leased vehicle for transporting heavy items and luggage, which do not comply with the vehicle’s normal use, for transporting flammable, polluting, odorous or hazardous goods, for transporting drug substances or weaponry, for transporting more passengers than the maximum specified in the vehicle’s circulation license, sublet or hire the vehicle to any third party, not specifically named in advance in the present lease agreement, use the vehicle for towing or pulling vehicles or other objects or for transporting passengers or goods for hire or reward, use the vehicle for illegally transporting Greek nationals or foreigners on the purpose of committing any illegal acts, use the vehicle whilst under the influence of alcohol, drugs, hallucinatory substances or other similar substances, as well as use the vehicle as a means of committing an illegal or criminal act. Furthermore, the Lessee is not allowed to arrange or undertake any repairs to the vehicle in case of malfunction, to board the vehicle on a ferry or transport the vehicle outside the island of Crete without the Lessor’s prior written consent.
  2. The Lessor has used its best endeavors and has taken all possible precautions in order to prevent the occurrence of any malfunction of the leased vehicles and shall not be held liable for any direct or indirect damage incurred to the Lessee, as a result of such a malfunction.
  3. The Vehicle may be driven solely by the undersigned Lessee or by an additional driver, as long as he has been specifically nominated as such in the present lease agreement. The designated driver must be over the age of 23 and under the age of 75 and, also, in possession of, either, a driving license issued in one of the member states of the European Union, or an International Driving License, for at least more than one year before the signing of the lease agreement, which must, also, be fully valid throughout the duration of the lease agreement. The International Driving License must be accompanied by the driving license issued by the driver’s country of origin. Furthermore, the Lessee must present, besides the aforementioned driving license, his passport or identity card.
  4. Additional Drivers: There is no extra charge for the first additional driver, named as such in the lease agreement. For any further additional drivers, there is an extra charge of 3 Euros per day, + V.A.T. . Additional drivers are subject to the same prerequisites regarding the age limit and the existence of a driving license, which are applicable for the main driver / lessee and must, also, be present during the conclusion of the lease contract and in possession of the aforementioned documents which are required from the Lessee.
  5. Change in the model of the leased vehicle: The Lessor retains the right to deliver the Lessee a different type of vehicle from the one indicated in the initial reservation, of either the same or of a higher vehicle category, depending on the existing availability, with no extra charge.
  6. Change in the vehicle’s return location: The Lessee is allowed to return the vehicle at a different location from that of the Lessor’s central offices, as long as the Lessee has notified the Lessor accordingly. The Lessee is granted the right to modify the agreed return location. The aforementioned modification shall not incur any extra charge for the Lessee, as long as the alternative return location is situated inside a thirty kilometers radius around the Lessor’s central offices (i.e. Kalamaki, Matala, Pitsidia, Tibaki, Kokkinos Pirgos, Agia Galini, Zaros, Moroni, Kamilari). In any other case, the Lessee, who shall utilize the above service, shall be charged in proportion to the distance, in kilometers, between the agreed and the alternative return location, with a rate of 0,50 Euros per kilometer, + V.A.T. The minimum amount of charge for the use of this service shall be 18 Euros, + V.A.T.
  7. Optional Services: In case that the Lessee chooses to make use of devices or accessories provided by the Lessor (i.e. devices for receiving and transmitting internet signal, navigation devices, child seats etc.), he shall be held liable for their proper use, as well as for returning them to the Lessor in excellent condition. As regards, specifically, the child seat, the Lesee must state the child’s correct age to the Lessor, whereas the actual installation of the seat shall be performed by the Lessee himself, who shall be held solely responsible for the seat’s proper installation and use.
  8. Fuel Charge: The Lessee is obliged to return the vehicle with the same level of fuel as it had upon receipt. If the vehicle is returned with less fuel than received, the Lessee shall be charged with a ‘Refueling service charge’ per leasing agreement, as well as with the cost of the missing quantity of fuel. The Lessee is not entitled to a refund, in case the vehicle is returned with more fuel than received. The price per liter of fuel consumed shall be calculated on the basis of the average selling price per liter of the same type of fuel within the vehicle’s return location, according to the Price Observatory of the competent Ministry. The charge for the ‘Refueling Service’ shall be 12 Euros, + V.A.T.
  9. Key Loss: In the event of loss of the leased vehicle’s key, the Lessor shall immediately replace the lost key. The Lessee shall be charged with 150 Euros, for key replacement, as a minimum, without prejudice to a possibly higher charge, if the cost of key replacement exceeds the aforementioned amount, due to the type of the leased vehicle. In case key replacement takes place outside the Lessor’s main offices, delivery of the replacement key to the Lessee shall incur an extra charge of 0,50 Euros per kilometer covered from the Lessor’s main offices. V.A. is not included in the aforementioned prices.
  10. Extension of the Lease: If the Lessee wishes to extend the initial Term of the Lease, he shall notify the Lessor thereof in writing through e-mail correspondence, at least 24 hours prior to the expiry of the initial term of the Lease, so as to receive the Lessor’s written approval by the same means of communication, as long as such a possibility for extension exists, with regard to vehicles’ availability. If the Lessee fails to do so, he shall be subject to civil and criminal liability for unauthorized use and possession of the vehicle. In case of an extension of the lease term, the Lessee shall be subject to the Terms and Conditions of both the initial and the extended Lease agreement, regardless of whether the leased vehicle remains the same, or a different one is delivered to the Lessee as a replacement.
  11. Kilometer Allowance: In case that the agreed lease term is of one or two days, the Lessee is permitted to cover, by means of the leased vehicle, a maximum distance of 200 kilometers per day, without any extra charge. For each kilometer covered in excess of the stipulated number of 200 kilometers per day, the Lessee shall be charged with 0,25 Euros + V.A.T. per kilometer. In cases of lease agreements with an agreed duration of three or more days, no limitation applies as regards the number of kilometers the Lessee is permitted to cover by means of the leased vehicle.
  12. Payment Refund: In case that the Lessee, for reasons of his own doing, does not make actual use of the leased vehicle, no amount shall be refunded or credited.
  13. Traffic offenses: Any Traffic fines, as well as any related administrative sanctions, imposed due to a breach of Road Traffic Legislation within the duration of the lease term, shall be exclusively borne by the Lessee. In case that the aforementioned sanctions happen to be revealed to the Lessor after the expiry of the lease agreement term, the offence shall be asserted against the Lessee, Police Authorities and Government shall request the Lessee’s personal information from the Lessor, while a copy of the fine/ticket shall be sent via post to the Lessee’s nominated address. In case that the Lessee does not proceed with payment of the fine, thus obligating the Lessor to intervene by making payment of the aforementioned fine to the authorities, the Lessee shall bear an administrative fee, besides the amount of the fine levied from the Lessor. It is important to note that the majority of traffic fines in Greece receive a reduction by half, if payment is made within 10 days from the day that the fine was issued. Parking offence tickets, issued by Road Traffic Police, may be paid in any branch of the Greek Post. Parking offence tickets, issued by Municipal Services, may be paid at any local office of the competent Municipality, or at the Municipality’s Town Hall. For any clarification on these matters, the Lessee may contact the Lessor for more information.
  14. In case of accident: In case of an accident or any other incident that affects the vehicle (i.e. theft, fire, loss, etc.), the Lessee, as well as the nominated additional driver, are required to proceed with the following actions: 1. Notify the Lessor immediately by phone, 2. Report the incident immediately to police authorities by phone, for the purpose of the incident’s recording, investigation of the incident’s circumstances and damage limitation. 3. Absolutely avoid admittance or acceptance, directly or indirectly, of any kind of fault or liability against third parties. 4. Record the details of any other vehicle implicated in the incident. 5. Take photographs of the incident’s location, as well as of the any other vehicle, implicated in the incident. 6. Notify Accident Assistance Service by contacting the phone line numbers printed on the Lease Agreement. The Lessee shall not be entitled to any damage coverage or exemption from liability, unless the Lessor and the Police Authorities have been promptly notified after the incident. The Lessee is required to fill out and sign an accident/theft report at one of the the Lessor’s branches and hand in immediately any photographic evidence or documents related to the incident. Specifically, in the event of theft or loss, the Lessee is required to immediately file a signed declaration to the Police Authorities.
  15. Administrative fees: In the event of an accident or issue of a traffic offense fine, the Lessee shall bear an extra charge of 30 Euros, + V.A.T., for the purpose of coverage of administrative expenses. The aforementioned charge is independent of any fault attributable to the Lessee and is deemed, at any case, non – returnable.
  16. Vehicle’s insurance against damages to third parties: The Lessee is covered against liability for damages against third parties, under the insurance contract covering the leased vehicle. In particular, the Lessee is covered by insurance against injury to third parties, with a maximum amount of cover of 1.000.000 Euros per injured person, as well as against damages to third parties’ property, with a maximum amount of cover of 1.000.000 Euros. For provision of the aforementioned insurance coverage, the Lessee must have fulfilled all obligations described in the previous contract clause, otherwise, he shall be held liable for any damage incurred to the Lessor due to his omissions or culpable delay.
  17. Insurance against damages to the leased vehicle: The Lessee is insured against damages from fire to the leased vehicle, damages from glass breakage, against liability for damages caused to the leased vehicle by an uninsured vehicle, with a maximum amount of cover of 30.000 Euros, as well as against damages from a personal accident to the leased vehicle’s driver, with a maximum amount of cover of 12.000 Euros, in accordance with the terms and conditions of the Lessor’s insurance contract with its Insurer.
  18. Collision – Damage – Waiver (CDW) Insurance: The Lessee is covered, under the CDW Insurance, against liability for damages to the leased vehicle; nevertheless, he shall be obligated to pay the amount of ‘deductible’, for which he shall be held, in any case, liable, in accordance with the leased vehicle’s category. The aforementioned insurance coverage is subject to the condition that the Lessee has not violated the Greek Road Traffic Law, as well as the terms and conditions of the Lease Agreement.
  19. Amount of Deductible : The amount of Deductible, up to the which the Lessee shall be held responsible for any damages to the leased vehicle, includes expenses of the leased vehicle’s repair and storage, as well as loss-of-use damages and is calculated per vehicle category, on the basis of the Lessor’s official price catalog. In order to ensure payment of the aforementioned ‘amount of deductible’, the Lessee, hereby, accepts the ‘blocking’ of the estimated amount of Deductible, plus the stipulated amount for ‘Refueling Service Charge’, on his credit card, as a security deposit, and explicitly grants authorization to the Lessor to calculate the amount of deductible owed by the Lessee and charge the corresponding amount to the Lesse’s credit card, or to the bank account that the Lessee keeps under his credit card institution. In case that the actual expenses happen to be lower that the amount of deductible, the outstanding balance shall be reimbursed to the Lessee, after the vehicle’s repair. In case that the Lessor happens to be indemnified by a third party for the aforementioned amount of damage, he shall reimburse the corresponding amount to the Lessee, after deducting administrative fees.
  20. Super Collision Damage Waiver (SCDW) Insurance: Under the improved SCDW insurance coverage, the Lessee is granted insurance coverage with a reduced amount of Deductible. Under this type of insurance, the amounts of Deductible, as well as daily charges for the aforementioned service, shall be calculated, per vehicle category, on the basis of the of the Lessor’s official charge catalog. As for the rest, the provisions of the previous contractual clause apply. The aforementioned insurance coverage is applicable, as long as the Lessee has acceded to the corresponding contractual option, by means of signing with his initials beneath the designated part ‘I ACCEPT’, at the moment of the lease agreement’s conclusion, and has, furthermore, prepaid the corresponding daily insurance fee to the Lessor.
  21. Insurance against vehicle’s theft: The Lessee is granted the possibility to be exempt from liability against total theft of the leased against total vehicle theft; nevertheless, he shall be obligated to pay the amount of ‘deductible’, for which he shall be held, in any case, liable, in accordance with the leased vehicle’s category and on the basis of the Lessor’s official charge catalog. The aforementioned exemption is applicable, only if the Lessee has acceded to the corresponding contractual option, by means of signing with his initials beneath the designated part ‘I ACCEPT’, at the moment of the lease agreement’s conclusion, and has, furthermore, prepaid the corresponding daily insurance fee to the Lessor. The aforementioned Lessee’s exemption from liability does not cover the cases of partial theft of the leased vehicle or of damages caused by attempt of theft.
  22. Exceptions: The Lessee is not covered under insurance against the death or injury of the leased vehicle’s driver (with the exception of personal accident insurance coverage with a maximum amount of cover of 12.000 Euros, under the terms and conditions of the insurance contract). In any case, no exemption from liability applies in the following cases of damages, for which the Lessee retains full liability: theft of personal items from the interior or exterior of the vehicle, damages caused to the vehicle due to its use on unsuitable for the leased vehicle driveways, damages caused due to breach of the Lease Agreement terms and conditions, mechanical breakdown, damages caused to the interior of the vehicle, fines imposed due to breaches of the Road Traffic Legislation, damages caused intentionally or due to heavy negligence, damages to the vehicle’s locking system, loss or damages to the vehicle’s keys, windscreen wiping devices, mirrors, wheels, tires, back-up key, jack, rims, electric light assemblies, container’s lid, damages caused to the vehicle’s seat furnishings and ceiling, damages caused due to luggage rack or due to luggage placed on the latter, extreme filth in the interior of the vehicle, damage caused to the lower part of the vehicle, damages caused to child seats or toddler seats or to any other added-on accessory, which has been provided for use to the Lessee, loss of electrical energy due to non-deactivation of an electric device or devices, loss of the vehicle’s documents and registration plates.
  23. Authorization: The Lessee, hereby, instructs and authorizes, anew, the Lessor to calculate the total sum of the amount owed to the latter by the Lessee, and furthermore, to charge the aforementioned amount to the Lessee’s credit card or bank account kept under his credit card institution, including any charges for amounts of deductible, charges due to theft or damages to the leased vehicle, fines, administrative and judiciary fees, the charge for the outstanding balance between the quantity of fuel upon the vehicle’s receipt and that of its return to the Lessor, any loss-of-use damages, as well as any other charge that should be borne by the Lessee, in accordance with the terms and conditions of the Lease Agreement.
  24. The Lessor is the sole proprietor of the leased vehicle and the present agreement constitutes exclusively a lease agreement. The Lessee, in no way, acts as the Lessor’s representative or agent. The Lessee acknowledges that he acquires no more rights than those described in the present agreement.
  25. Throughout the duration of the lease agreement, all additional drivers shall be jointly and severally liable with the Lessee.
  26. The Lessee expressly agrees that the Lessor shall not be held liable for any damage or profit loss incurred to the Lessee or any third parties during the lease agreement term, as well as no claim may be invoked against the Lessor on such grounds.
  27. The Lessor shall bear no liability for the loss of personal property, goods, or baggage of the Lessee or other users or occupants of the leased Vehicle.
  28. The Lessor may not waive any of its legal or contractual rights. Any modification of the present agreement shall be deemed invalid, unless concluded in writing.
  29. The Lessee agrees and accepts that the aforementioned terms and conditions remain, in total, applicable in case of an extension of the lease agreement’s term, as well as in case of replacement of the initially leased vehicle with another one.
  30. In case of divergence between the text of the original agreement and its copies, the original text, found in possession of the Lessor, shall prevail.
  31. Contracting parties acknowledge and accepts all terms and conditions of the present agreement as essential and important to its purposes.
  32. The present agreement is governed by Greek Law and any dispute arising between the Lessor and the Lessee on the grounds of this agreement shall be subject to the exclusive jurisdictions of the Courts of Heraklion, Crete.
  33. The Lessee states that he has taken full note of the aforementioned terms, which he unreservedly accepts, with promise of his compliance.


Rent a Car in Crete

Pick up Location
Reservation

Drop off Location
Pick up Date and Time
Reservation
Drop off Date and Time
Reservation
If you have already booking numberManage your booking

Copyright @2017 Click and Go. All rights reserved.